1. User Accounts & Google Authentication
Certain services require creating a verified account. When logging in using Google Sign-In, you agree to provide accurate information and safeguard your session. You are responsible for all court bookings and actions conducted under your account.
2. Memberships & 50% Player Discount Rates
Falcon Club offers both Guest and Pro Member account tiers. Active Pro members receive a 50% discount ($25/hr) on standard court reservations and priority booking privileges. Memberships are personal and non-transferable.
3. Court Bookings & Mandatory Non-Marking Shoe Policy
All court bookings are subject to arena availability. To protect our professional 7mm BWF Championship Cushioned Mats, non-marking indoor badminton shoes are strictly mandatory. Players must check in on time and vacate courts promptly at the end of their reserved duration.
4. Turnstile QR Passes & Contactless Entry
Each confirmed reservation generates a verified digital pass with an encrypted QR entry code accessible in your Player Dashboard. Players must scan their digital QR pass at the entrance turnstiles prior to accessing the arena courts.
5. Cancellation, Rescheduling & Refund Policy
Court reservations may be rescheduled or cancelled online up to 12 hours prior to scheduled match time for a 100% full refund or club wallet credit. Cancellations made less than 12 hours prior and no-shows are non-refundable.
6. Training Sessions & Tournaments
Coaching and tournament participations are subject to published registration deadlines, age divisions, and arena capacity. Falcon Club reserves the right to modify schedules or brackets when operationally necessary.
7. Code of Conduct & Safety
All players, visitors, and coaches must conduct themselves respectfully. Harassment, aggressive behavior, intentional property damage, or violation of arena safety rules will result in immediate suspension of court access without refund.
8. Assumption of Physical Risk
Badminton is an active sport involving physical movement. Players participate voluntarily and assume normal physical risks associated with sports activities. Players are encouraged to warm up and play within their personal fitness limits.
9. Governing Law
These Terms are governed by the laws of the State of Tennessee and applicable United States federal law.